Frequently Asked Questions
How to choose the most suitable testing machine?
Our professional team will provide the best recommendations based
on your specific testing requirements and specifications.
What's the delivery timeframe?
We typically maintain factory stock. For custom orders, delivery is
15-20 working days after deposit receipt. Urgent requests can be
accommodated.
Do you accept customization services?
Yes, we offer both standard and customized machines tailored to
your specific requirements.
Can we visit your factory before ordering?
We warmly welcome factory visits and can assist with hotel
arrangements and airport pickup.
Do you have customers in our country?
Our testing machines are sold to over 26 countries worldwide,
including USA, Canada, Russia, UK, Italy, Germany, and many others.
What is your warranty policy?
Standard warranty is one year, including technical support and
replacement parts. On-site engineer support available when
necessary.
How is the machine packed for transportation?
Machines are packed in standard export wooden boxes to ensure safe
transportation by sea or air.
What is the order process?
Inquiry → Quotation → Communication → Order Confirmation → Deposit
Payment → Production → Testing & Debugging → Balance Payment →
Packing → Delivery → Customer Receiving → After-Sales Service
How to install and use the product?
Products include comprehensive English operating instructions and
installation videos.
About Dongguan Zhongli Instrument Technology Co., Ltd.
Located in Dongguan, Guangdong, China, we are a technology company
specializing in the development, research, production, and sales of
testing equipment.
Our company features:
- Highly professional, experienced, and innovative R&D team
- Skilled production team with precision manufacturing capabilities
- Advanced technology, stable quality, competitive pricing
- Comprehensive after-sales service including 24-hour technical
support
We provide complete laboratory solutions including design,
planning, renovation, equipment selection, installation, training,
maintenance, and certification technology services.
Service Commitment: Two-year free maintenance for all equipment, lifetime maintenance
support. Contact us for consultation and discussion!
